{"id":13794,"date":"2025-05-23T08:11:03","date_gmt":"2025-05-23T08:11:03","guid":{"rendered":"https:\/\/www.spot-hit.fr\/ressources\/?page_id=13794"},"modified":"2025-07-15T12:41:47","modified_gmt":"2025-07-15T12:41:47","slug":"faq-gestion-des-contacts","status":"publish","type":"page","link":"https:\/\/www.spot-hit.fr\/ressources\/faq-gestion-des-contacts","title":{"rendered":"FAQ &#8211; Gestion des contacts"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13794\" class=\"elementor elementor-13794\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d00fd6f e-flex e-con-boxed e-con e-parent\" data-id=\"d00fd6f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e1acb0 elementor-widget elementor-widget-heading\" data-id=\"3e1acb0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">FAQ<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e5d4d2 elementor-widget elementor-widget-heading\" data-id=\"0e5d4d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gestion des contacts<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4746ab8 e-flex e-con-boxed e-con e-parent\" data-id=\"4746ab8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c116a8a elementor-widget elementor-widget-text-editor\" data-id=\"c116a8a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); background-color: #ffffff;\" href=\"\/ressources\/faq\" rel=\"noopener\"><span style=\"color: #03a6ef;\">Accueil de la FAQ<\/span><\/a> &gt; Contacts &gt; Gestion des contacts<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b66e2fc elementor-widget elementor-widget-n-accordion\" data-id=\"b66e2fc\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1910\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1910\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment importer mes contacts sur la plateforme ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fal fa-minus-circle\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fal fa-plus-circle\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1910\" class=\"elementor-element elementor-element-9fdf6ca e-con-full e-flex e-con e-child\" data-id=\"9fdf6ca\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af62e7f elementor-widget elementor-widget-posts\" data-id=\"af62e7f\" data-element_type=\"widget\" data-settings=\"{&quot;full_content_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.full_content\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-full_content elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13802 post type-post status-publish format-standard hentry category-faq category-gestion-des-contacts category-importer-mes-contacts\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t<div class=\"elementor-post__content\"><style>.elementor-13802 .elementor-element.elementor-element-46aab7c{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-13802 .elementor-element.elementor-element-a868b89 > .elementor-widget-container{margin:15px 0px 0px 0px;}.elementor-13802 .elementor-element.elementor-element-5e921cb > .elementor-widget-container{margin:15px 0px 15px 0px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );}.elementor-13802 .elementor-element.elementor-element-ca41580 img{border-style:solid;border-color:#DDDDDD;border-radius:20px 20px 20px 20px;}.elementor-13802 .elementor-element.elementor-element-c7c63c5 > .elementor-widget-container{margin:0px 0px 25px 0px;}.elementor-13802 .elementor-element.elementor-element-c7c63c5{font-family:\"Montserrat\", Sans-serif;font-size:18px;font-weight:400;}.elementor-13802 .elementor-element.elementor-element-2775c9a img{border-style:solid;border-color:#DDDDDD;border-radius:20px 20px 20px 20px;}.elementor-13802 .elementor-element.elementor-element-87d6d37 > .elementor-widget-container{margin:15px 0px 15px 0px;}.elementor-13802 .elementor-element.elementor-element-9cb4e64{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;}.elementor-13802 .elementor-element.elementor-element-f7c36ac{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;}@media(max-width:1024px){.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}}@media(max-width:767px){.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}}<\/style>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13802\" class=\"elementor elementor-13802\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46aab7c e-flex e-con-boxed e-con e-parent\" data-id=\"46aab7c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fea636 elementor-widget elementor-widget-text-editor\" data-id=\"8fea636\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Etape 1 : <span class=\"TextRun SCXW262474573 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262474573 BCX0\">Choisissez la m\u00e9thode d\u2019ajout de vos contacts<\/span><\/span><\/strong><\/h2><p>Rendez-vous sur la page d\u2019accueil de votre compte.<\/p><ol><li><span class=\"TextRun SCXW62435810 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW62435810 BCX0\">Cliquez sur <\/span><\/span><strong><span class=\"TextRun SCXW62435810 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW62435810 BCX0\">\u00ab\u00a0CONTACTS\u00a0\u00bb<\/span><\/span><\/strong><span class=\"TextRun SCXW62435810 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW62435810 BCX0\">,<\/span><\/span> <span class=\"TextRun SCXW62435810 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW62435810 BCX0\">puis sur <\/span><\/span><strong><span class=\"TextRun SCXW62435810 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW62435810 BCX0\">\u00ab\u00a0Gestion des contacts\u00a0\u00bb<\/span><\/span><span class=\"EOP SCXW62435810 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/strong><\/li><li><span class=\"TextRun SCXW137117007 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW137117007 BCX0\">Clique<\/span><span class=\"NormalTextRun SCXW137117007 BCX0\">z<\/span><span class=\"NormalTextRun SCXW137117007 BCX0\"> sur <\/span><\/span><strong><span class=\"TextRun SCXW137117007 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW137117007 BCX0\">\u00ab\u00a0<\/span><span class=\"NormalTextRun SCXW137117007 BCX0\">Ajouter des contacts\u00a0\u00bb<\/span><\/span><\/strong><\/li><li><span class=\"TextRun SCXW83091507 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83091507 BCX0\">S<\/span><span class=\"NormalTextRun SCXW83091507 BCX0\">aisissez<\/span><span class=\"NormalTextRun SCXW83091507 BCX0\"> le nom de votre groupe et cliquez sur <\/span><\/span><strong><span class=\"TextRun SCXW83091507 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83091507 BCX0\">\u00ab\u00a0<\/span><span class=\"NormalTextRun SCXW83091507 BCX0\">Etape suivante\u00a0\u00bb<\/span><\/span><\/strong><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a868b89 elementor-widget elementor-widget-text-editor\" data-id=\"a868b89\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">4. Spot-Hit vous propose plusieurs options pour ajouter vos contacts \u202f: <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">L\u2019import d\u2019un fichier Excel ou CSV<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">L\u2019ajout d\u2019une liste de num\u00e9ros<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">L\u2019ajout des contacts \u00e0 l\u2019unit\u00e9<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e921cb elementor-widget elementor-widget-text-editor\" data-id=\"5e921cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">\ud83d\udca1<\/span><span style=\"text-decoration: underline;\"><b>Astuce\u202f :<\/b><\/span><span data-contrast=\"auto\"> En important un fichier (avec des informations d\u00e9taill\u00e9es), vous pourrez personnaliser votre message avec des variables.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca41580 elementor-widget elementor-widget-image\" data-id=\"ca41580\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" fetchpriority=\"high\" decoding=\"async\" width=\"1946\" height=\"881\" src=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-1.png\" class=\"attachment-full size-full wp-image-13981\" alt=\"\" srcset=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-1.png 1946w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-1-300x136.png 300w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-1-1024x464.png 1024w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-1-768x348.png 768w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-1-1536x695.png 1536w\" sizes=\"(max-width: 1946px) 100vw, 1946px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7c63c5 elementor-widget elementor-widget-text-editor\" data-id=\"c7c63c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Etape 2 : <span class=\"NormalTextRun SCXW8413134 BCX0\">Importez votre fichier Excel ou CSV<\/span><span class=\"NormalTextRun SCXW8413134 BCX0\">\u202f<\/span><\/strong><\/h2>\n<div>\n<ol>\n<li><span data-contrast=\"auto\">Apr\u00e8s avoir s\u00e9lectionn\u00e9 votre fichier, une page r\u00e9capitulative appara\u00eet \u00e0 l\u2019\u00e9cran<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span class=\"TextRun SCXW104884720 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104884720 BCX0\">Cochez <\/span><\/span><strong><span class=\"TextRun SCXW104884720 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104884720 BCX0\">\u00ab\u00a0Utiliser la premi\u00e8re ligne pour les noms de colonnes\u00a0\u00bb <\/span><\/span><\/strong><span class=\"TextRun SCXW104884720 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104884720 BCX0\">si vous voulez que le premi\u00e8re ligne soit utilis\u00e9e comme nom de colonne<\/span><\/span><span class=\"EOP SCXW104884720 BCX0\" data-ccp-props=\"{}\"> \u00a0<\/span><\/li>\n<\/ol>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2775c9a elementor-widget elementor-widget-image\" data-id=\"2775c9a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1946\" height=\"940\" src=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-2.png\" class=\"attachment-full size-full wp-image-13982\" alt=\"\" srcset=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-2.png 1946w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-2-300x145.png 300w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-2-1024x495.png 1024w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-2-768x371.png 768w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/05\/Importer-mes-contacts-2-1536x742.png 1536w\" sizes=\"(max-width: 1946px) 100vw, 1946px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87d6d37 elementor-widget elementor-widget-text-editor\" data-id=\"87d6d37\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">3. La plateforme va v\u00e9rifier automatiquement si l\u2019ensemble des donn\u00e9es import\u00e9es sont correctes<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Si certaines informations sont erron\u00e9es, nous vous demanderons de les corriger en cliquant sur <\/span><b><span data-contrast=\"auto\">\u00ab\u00a0Retraiter manuellement les donn\u00e9es\u00a0\u00bb<\/span><\/b><span data-ccp-props=\"{&quot;335559685&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">4. S\u00e9lectionnez les colonnes \u00e0 importer <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Pour les colonnes \u00ab\u00a0num\u00e9ro de mobile\u00a0\u00bb et \u00ab\u00a0email\u00a0\u00bb, s\u00e9lectionnez syst\u00e9matiquement <\/span><b><span data-contrast=\"auto\">\u00ab\u00a0Utiliser une colonne existante\u00a0\u00bb<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Pour les autres colonnes, vous pouvez soit utiliser une colonne existante, importer dans une nouvelle colonne ou d\u00e9cider ne pas importer la colonne<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b26871b elementor-widget elementor-widget-text-editor\" data-id=\"b26871b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Etape 3 : Copiez-collez votre liste de num\u00e9ros<\/strong><\/h2><ol><li><span class=\"EOP SCXW62435810 BCX0\" data-ccp-props=\"{}\"><span class=\"TextRun SCXW201839933 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW201839933 BCX0\">Collez votre liste de num\u00e9ros (un num\u00e9ro par ligne)\u202f<\/span><\/span>\u00a0<\/span><\/li><li><span class=\"TextRun SCXW137117007 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW137117007 BCX0\">Clique<\/span><span class=\"NormalTextRun SCXW137117007 BCX0\">z<\/span><span class=\"NormalTextRun SCXW137117007 BCX0\"> sur <\/span><\/span><strong><span class=\"TextRun SCXW137117007 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW137117007 BCX0\">\u00ab\u00a0<\/span><span class=\"NormalTextRun SCXW137117007 BCX0\">Etape suivante\u00a0\u00bb<\/span><\/span><\/strong><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01ff592 elementor-widget elementor-widget-text-editor\" data-id=\"01ff592\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Etape 4 : Ajoutez vos contacts \u00e0 l&rsquo;unit\u00e9<\/strong><\/h2><ol><li><span data-contrast=\"auto\">\u202fRemplissez manuellement les informations de votre contact<\/span><\/li><li><span class=\"TextRun SCXW24503059 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW24503059 BCX0\">Cliquez sur <\/span><\/span><strong><span class=\"TextRun SCXW24503059 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW24503059 BCX0\">\u00ab\u00a0<\/span><span class=\"NormalTextRun SCXW24503059 BCX0\">Etape<\/span><span class=\"NormalTextRun SCXW24503059 BCX0\"> suivante\u00a0\u00bb<\/span><\/span><\/strong><\/li><\/ol><p><strong><span class=\"EOP SCXW24503059 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/strong><\/p><p><span class=\"TextRun SCXW224731923 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW224731923 BCX0\">Bravo, vous avez r\u00e9ussi.\u202f<\/span><\/span><span class=\"TextRun SCXW224731923 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW224731923 BCX0\">\ud83d\ude09<\/span><\/span><span class=\"EOP SCXW224731923 BCX0\" data-ccp-props=\"{&quot;335572079&quot;:6,&quot;335572080&quot;:1,&quot;335572081&quot;:4278190080,&quot;469789806&quot;:&quot;single&quot;}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cb4e64 e-con-full e-flex e-con e-child\" data-id=\"9cb4e64\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c92dede elementor-widget elementor-widget-template\" data-id=\"c92dede\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"13604\" class=\"elementor elementor-13604\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3714a95 e-flex e-con-boxed e-con e-parent\" data-id=\"3714a95\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec7e619 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ec7e619\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1390c3f3 e-con-full e-flex e-con e-child\" data-id=\"1390c3f3\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e5dda98 e-flex e-con-boxed e-con e-child\" data-id=\"e5dda98\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a47227 e-con-full e-flex e-con e-child\" data-id=\"6a47227\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc67925 elementor-widget elementor-widget-text-editor\" data-id=\"fc67925\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\ud83e\udd14 Vous n&rsquo;avez pas trouv\u00e9 la r\u00e9ponse ?\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bb0451 elementor-widget elementor-widget-text-editor\" data-id=\"1bb0451\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour toute question, n\u2019h\u00e9sitez pas \u00e0 nous contacter en utilisant notre <a href=\"https:\/\/www.spot-hit.fr\/nous-contacter\" target=\"_blank\" rel=\"noopener\"><strong>formulaire<\/strong><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f7c36ac e-flex e-con-boxed e-con e-parent\" data-id=\"f7c36ac\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1910\" class=\"elementor-element elementor-element-a15774b e-flex e-con-boxed e-con e-child\" data-id=\"a15774b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1910\" class=\"elementor-element elementor-element-69dc5e0 e-con-full e-flex e-con e-child\" data-id=\"69dc5e0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57bb3de elementor-widget elementor-widget-heading\" data-id=\"57bb3de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cette r\u00e9ponse vous a \u00e9t\u00e9 utile ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fb004a feedback-form elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"6fb004a\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;step_type&quot;:&quot;none&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Avis FAQ Contacts Importer\" aria-label=\"Avis FAQ Contacts Importer\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"13794\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"6fb004a\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"FAQ - Gestion des contacts - Spot-Hit\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"13794\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_importer_step_01 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Step 01\" data-previousButton=\"\" data-nextButton=\"Suivant\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_importer elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_feeback_contacts_importer\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tChoix\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Oui, merci\" id=\"form-field-field_feeback_contacts_importer-0\" name=\"form_fields[field_feeback_contacts_importer]\" required=\"required\"> <label for=\"form-field-field_feeback_contacts_importer-0\">Oui, merci<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Non pas vraiment\" id=\"form-field-field_feeback_contacts_importer-1\" name=\"form_fields[field_feeback_contacts_importer]\" required=\"required\"> <label for=\"form-field-field_feeback_contacts_importer-1\">Non pas vraiment<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_importer_step_02 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Step 02\" data-previousButton=\"Pr\u00e9c\u00e9dent\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_importer_texte elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_feeback_contacts_importer_texte\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tVous souhaitez nous en dire un peu plus ?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_feeback_contacts_importer_texte]\" id=\"form-field-field_feeback_contacts_importer_texte\" rows=\"4\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1911\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1911\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pourquoi mon import de contacts ne fonctionne pas ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fal fa-minus-circle\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fal fa-plus-circle\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1911\" class=\"elementor-element elementor-element-68e2017 e-flex e-con-boxed e-con e-child\" data-id=\"68e2017\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03714b8 elementor-widget elementor-widget-posts\" data-id=\"03714b8\" data-element_type=\"widget\" data-settings=\"{&quot;full_content_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.full_content\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-full_content elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-15194 post type-post status-publish format-standard hentry category-faq category-gestion-des-contacts category-import-de-contacts-fonctionne-pas\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t<div class=\"elementor-post__content\"><style>.elementor-15194 .elementor-element.elementor-element-46aab7c{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;}.elementor-15194 .elementor-element.elementor-element-46aab7c.e-con{--flex-grow:0;--flex-shrink:0;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );}.elementor-15194 .elementor-element.elementor-element-9a056b5 > .elementor-widget-container{margin:-12px 0px 0px 0px;}.elementor-15194 .elementor-element.elementor-element-a58b172 > .elementor-widget-container{margin:10px 0px 0px 0px;}.elementor-widget-divider{--divider-color:var( --e-global-color-secondary );}.elementor-widget-divider .elementor-divider__text{color:var( --e-global-color-secondary );font-family:var( --e-global-typography-secondary-font-family ), Sans-serif;font-size:var( --e-global-typography-secondary-font-size );font-weight:var( --e-global-typography-secondary-font-weight );}.elementor-widget-divider.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-secondary );}.elementor-widget-divider.elementor-view-framed .elementor-icon, .elementor-widget-divider.elementor-view-default .elementor-icon{color:var( --e-global-color-secondary );border-color:var( --e-global-color-secondary );}.elementor-widget-divider.elementor-view-framed .elementor-icon, .elementor-widget-divider.elementor-view-default .elementor-icon svg{fill:var( --e-global-color-secondary );}.elementor-15194 .elementor-element.elementor-element-2518b74{--divider-border-style:solid;--divider-color:#D6D6D6;--divider-border-width:1px;}.elementor-15194 .elementor-element.elementor-element-2518b74 .elementor-divider-separator{width:100%;}.elementor-15194 .elementor-element.elementor-element-2518b74 .elementor-divider{padding-block-start:15px;padding-block-end:15px;}.elementor-15194 .elementor-element.elementor-element-715c2bb > .elementor-widget-container{margin:0px 0px -7px 0px;}.elementor-15194 .elementor-element.elementor-element-f7c36ac{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;}@media(min-width:768px){.elementor-15194 .elementor-element.elementor-element-46aab7c{--width:98.611%;}}@media(max-width:1024px){.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-divider .elementor-divider__text{font-size:var( --e-global-typography-secondary-font-size );}}@media(max-width:767px){.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-image .widget-image-caption{font-size:var( --e-global-typography-text-font-size );}.elementor-widget-divider .elementor-divider__text{font-size:var( --e-global-typography-secondary-font-size );}}<\/style>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15194\" class=\"elementor elementor-15194\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46aab7c e-con-full e-flex e-con e-parent\" data-id=\"46aab7c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ec0358 elementor-widget elementor-widget-text-editor\" data-id=\"2ec0358\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce probl\u00e8me peut provenir de plusieurs facteurs :\u00a0<\/p><p><strong>1 &#8211; Erreurs li\u00e9es au choix des options d\u2019import<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a056b5 elementor-widget elementor-widget-image\" data-id=\"9a056b5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"479\" height=\"325\" src=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/06\/Message-derreur.png\" class=\"attachment-full size-full wp-image-15203\" alt=\"\" srcset=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/06\/Message-derreur.png 479w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/06\/Message-derreur-300x204.png 300w\" sizes=\"(max-width: 479px) 100vw, 479px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a58b172 elementor-widget elementor-widget-text-editor\" data-id=\"a58b172\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Ce message d\u2019erreur appara\u00eet si vous n\u2019importez aucune des colonnes obligatoires (email, mobile, fixe)<\/li><li>Dans option d\u2019import, vous devez obligatoirement s\u00e9lectionner \u00ab <strong>Utiliser une colonne existante <\/strong>\u00bb, puis dans le menu d\u00e9roulant <strong>\u00ab Mobile \u00bb <\/strong>ou <strong>\u00ab\u00a0Email\u00a0\u00bb<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2518b74 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2518b74\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a4fbf3 elementor-widget elementor-widget-text-editor\" data-id=\"7a4fbf3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>2 &#8211; Erreurs li\u00e9es \u00e0 votre fichier de contacts<\/strong><\/p>\n<p>Pour que votre fichier de contacts soit correctement analys\u00e9 par la plateforme, veuillez verifier les points suivants&nbsp;:<\/p>\n<ul>\n<li>Votre fichier Excel doit comporter une seule feuille<\/li>\n<li>Votre fichier Excel ne doit pas comporter plus de 100 colonnes<\/li>\n<li>Les formats de vos num\u00e9ros doivent se pr\u00e9senter sous la forme suivante : <strong>\u00ab&nbsp;06&nbsp;\u00bb<\/strong>, <strong>\u00ab&nbsp;6&nbsp;\u00bb<\/strong>, <strong>\u00ab&nbsp;+33&nbsp;\u00bb<\/strong><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-715c2bb elementor-widget elementor-widget-text-editor\" data-id=\"715c2bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u26a0\ufe0f Votre num\u00e9ro ne doit pas d\u00e9buter par <strong>\u00ab +6 \u00bb<\/strong> ou ne doit pas comporter de caract\u00e8res sp\u00e9ciaux<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48989f6 elementor-widget elementor-widget-text-editor\" data-id=\"48989f6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>La 1ere ligne de votre fichier Excel doit obligatoirement \u00eatre compl\u00e9t\u00e9 par le nom de vos colonnes<\/li>\n<li>Votre fichier doit indiquer une donn\u00e9e par colonne, le fichier ne pourra \u00eatre charg\u00e9 si toutes les donn\u00e9es sont incluses dans une seule et m\u00eame ligne<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f7c36ac e-flex e-con-boxed e-con e-parent\" data-id=\"f7c36ac\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5db0ce7 elementor-widget elementor-widget-template\" data-id=\"5db0ce7\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"13604\" class=\"elementor elementor-13604\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3714a95 e-flex e-con-boxed e-con e-parent\" data-id=\"3714a95\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec7e619 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ec7e619\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1390c3f3 e-con-full e-flex e-con e-child\" data-id=\"1390c3f3\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e5dda98 e-flex e-con-boxed e-con e-child\" data-id=\"e5dda98\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a47227 e-con-full e-flex e-con e-child\" data-id=\"6a47227\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc67925 elementor-widget elementor-widget-text-editor\" data-id=\"fc67925\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\ud83e\udd14 Vous n&rsquo;avez pas trouv\u00e9 la r\u00e9ponse ?\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bb0451 elementor-widget elementor-widget-text-editor\" data-id=\"1bb0451\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour toute question, n\u2019h\u00e9sitez pas \u00e0 nous contacter en utilisant notre <a href=\"https:\/\/www.spot-hit.fr\/nous-contacter\" target=\"_blank\" rel=\"noopener\"><strong>formulaire<\/strong><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1911\" class=\"elementor-element elementor-element-f3eb4a9 e-con-full e-flex e-con e-child\" data-id=\"f3eb4a9\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1911\" class=\"elementor-element elementor-element-fa7e153 e-con-full e-flex e-con e-child\" data-id=\"fa7e153\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aca4332 elementor-widget elementor-widget-heading\" data-id=\"aca4332\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cette r\u00e9ponse vous a \u00e9t\u00e9 utile ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39fed6d feedback-form elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"39fed6d\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;step_type&quot;:&quot;none&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Avis FAQ Contacts Dysfonctionnement\" aria-label=\"Avis FAQ Contacts Dysfonctionnement\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"13794\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"39fed6d\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"FAQ - Gestion des contacts - Spot-Hit\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"13794\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_dysfonctionnement_step_01 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Step 01\" data-previousButton=\"\" data-nextButton=\"Suivant\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_dysfonctionnement elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_feeback_contacts_dysfonctionnement\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tChoix\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Oui, merci\" id=\"form-field-field_feeback_contacts_dysfonctionnement-0\" name=\"form_fields[field_feeback_contacts_dysfonctionnement]\" required=\"required\"> <label for=\"form-field-field_feeback_contacts_dysfonctionnement-0\">Oui, merci<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Non pas vraiment\" id=\"form-field-field_feeback_contacts_dysfonctionnement-1\" name=\"form_fields[field_feeback_contacts_dysfonctionnement]\" required=\"required\"> <label for=\"form-field-field_feeback_contacts_dysfonctionnement-1\">Non pas vraiment<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_dysfonctionnement_step_02 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Step 02\" data-previousButton=\"Pr\u00e9c\u00e9dent\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_dysfonctionnement_texte elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_feeback_contacts_dysfonctionnement_texte\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tVous souhaitez nous en dire un peu plus ?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_feeback_contacts_dysfonctionnement_texte]\" id=\"form-field-field_feeback_contacts_dysfonctionnement_texte\" rows=\"4\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1912\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1912\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment r\u00e9cup\u00e9rer un groupe de contacts supprim\u00e9 ?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fal fa-minus-circle\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fal fa-plus-circle\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1912\" class=\"elementor-element elementor-element-ac8afad e-flex e-con-boxed e-con e-child\" data-id=\"ac8afad\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8d0601 elementor-widget elementor-widget-posts\" data-id=\"b8d0601\" data-element_type=\"widget\" data-settings=\"{&quot;full_content_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.full_content\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-full_content elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-13810 post type-post status-publish format-standard hentry category-faq category-gestion-des-contacts category-recuperer-un-groupe-de-contacts\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t<div class=\"elementor-post__content\"><style>.elementor-13810 .elementor-element.elementor-element-46aab7c{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-size:var( --e-global-typography-text-font-size );font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-13810 .elementor-element.elementor-element-d0fd7e9{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;}@media(max-width:1024px){.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );}}@media(max-width:767px){.elementor-widget-text-editor{font-size:var( --e-global-typography-text-font-size );}}<\/style>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13810\" class=\"elementor elementor-13810\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46aab7c e-flex e-con-boxed e-con e-parent\" data-id=\"46aab7c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fea636 elementor-widget elementor-widget-text-editor\" data-id=\"8fea636\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW123305924 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW123305924 BCX0\">Il n\u2019est pas possible de <\/span><span class=\"NormalTextRun SCXW123305924 BCX0\">r\u00e9cup\u00e9rer<\/span><span class=\"NormalTextRun SCXW123305924 BCX0\"> un groupe de contacts. La suppression de donn\u00e9es de contacts est une action irr\u00e9m\u00e9diable.<\/span><\/span><span class=\"EOP SCXW123305924 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p><p>\u26a0\ufe0f Un <strong>groupe de contacts qui n\u2019a pas \u00e9t\u00e9 modifi\u00e9 depuis 1 an<\/strong> sera automatiquement supprim\u00e9 afin de garantir la pertinence et la s\u00e9curit\u00e9 de vos donn\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0fd7e9 e-flex e-con-boxed e-con e-parent\" data-id=\"d0fd7e9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f159bef elementor-widget elementor-widget-template\" data-id=\"f159bef\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"13604\" class=\"elementor elementor-13604\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3714a95 e-flex e-con-boxed e-con e-parent\" data-id=\"3714a95\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec7e619 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ec7e619\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1390c3f3 e-con-full e-flex e-con e-child\" data-id=\"1390c3f3\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e5dda98 e-flex e-con-boxed e-con e-child\" data-id=\"e5dda98\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a47227 e-con-full e-flex e-con e-child\" data-id=\"6a47227\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc67925 elementor-widget elementor-widget-text-editor\" data-id=\"fc67925\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>\ud83e\udd14 Vous n&rsquo;avez pas trouv\u00e9 la r\u00e9ponse ?\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bb0451 elementor-widget elementor-widget-text-editor\" data-id=\"1bb0451\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour toute question, n\u2019h\u00e9sitez pas \u00e0 nous contacter en utilisant notre <a href=\"https:\/\/www.spot-hit.fr\/nous-contacter\" target=\"_blank\" rel=\"noopener\"><strong>formulaire<\/strong><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1912\" class=\"elementor-element elementor-element-2d04992 e-con-full e-flex e-con e-child\" data-id=\"2d04992\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1912\" class=\"elementor-element elementor-element-4079af0 e-con-full e-flex e-con e-child\" data-id=\"4079af0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba8a3e2 elementor-widget elementor-widget-heading\" data-id=\"ba8a3e2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cette r\u00e9ponse vous a \u00e9t\u00e9 utile ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e149e43 feedback-form elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"e149e43\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;step_type&quot;:&quot;none&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Avis FAQ Contacts Supprimer\" aria-label=\"Avis FAQ Contacts Supprimer\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"13794\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"e149e43\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"FAQ - Gestion des contacts - Spot-Hit\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"13794\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_supprimer_step_01 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Step 01\" data-previousButton=\"\" data-nextButton=\"Suivant\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_supprimer elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_feeback_contacts_supprimer\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tChoix\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Oui, merci\" id=\"form-field-field_feeback_contacts_supprimer-0\" name=\"form_fields[field_feeback_contacts_supprimer]\" required=\"required\"> <label for=\"form-field-field_feeback_contacts_supprimer-0\">Oui, merci<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Non pas vraiment\" id=\"form-field-field_feeback_contacts_supprimer-1\" name=\"form_fields[field_feeback_contacts_supprimer]\" required=\"required\"> <label for=\"form-field-field_feeback_contacts_supprimer-1\">Non pas vraiment<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_supprimer_step_02 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Step 02\" data-previousButton=\"Pr\u00e9c\u00e9dent\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_feeback_contacts_supprimer_texte elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_feeback_contacts_supprimer_texte\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tVous souhaitez nous en dire un peu plus ?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_feeback_contacts_supprimer_texte]\" id=\"form-field-field_feeback_contacts_supprimer_texte\" rows=\"4\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Gestion des contacts Accueil de la FAQ &gt; Contacts &gt; Gestion des contacts Comment importer mes contacts sur la plateforme ? Etape 1 : Choisissez la m\u00e9thode d\u2019ajout de vos contacts Rendez-vous sur la page d\u2019accueil de votre compte. Cliquez sur \u00ab\u00a0CONTACTS\u00a0\u00bb, puis sur \u00ab\u00a0Gestion des contacts\u00a0\u00bb\u00a0 Cliquez sur \u00ab\u00a0Ajouter des contacts\u00a0\u00bb Saisissez le [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13794","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Gestion des contacts - Spot-Hit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spot-hit.fr\/ressources\/faq-gestion-des-contacts\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Gestion des contacts - Spot-Hit\" \/>\n<meta property=\"og:description\" content=\"FAQ Gestion des contacts Accueil de la FAQ &gt; Contacts &gt; Gestion des contacts Comment importer mes contacts sur la plateforme ? Etape 1 : Choisissez la m\u00e9thode d\u2019ajout de vos contacts Rendez-vous sur la page d\u2019accueil de votre compte. 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