{"id":12863,"date":"2025-04-01T15:20:27","date_gmt":"2025-04-01T15:20:27","guid":{"rendered":"https:\/\/www.spot-hit.fr\/ressources\/?p=12863"},"modified":"2025-04-03T15:32:30","modified_gmt":"2025-04-03T15:32:30","slug":"travel-mania","status":"publish","type":"post","link":"https:\/\/www.spot-hit.fr\/ressources\/travel-mania","title":{"rendered":"Travel Mania"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Des voyages adapt\u00e9s \u00e0 toutes les envies ! <\/h2>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Travel Mania est un Tour Op\u00e9rateur qui se consacre depuis 30 ans \u00e0 l\u2019organisation de voyages.<br>Le groupe poss\u00e8de diff\u00e9rentes marques \u00e0 destination des entreprises et des particuliers.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Travel Mania d\u00e9di\u00e9e aux courts s\u00e9jours pour les groupes et les comit\u00e9s d\u2019entreprise (CSE)<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Travel Meeting qui s\u2019adresse aux entreprises pour l\u2019organisation de s\u00e9minaires<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Skimania qui propose des journ\u00e9es packag\u00e9es au ski tout compris<\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Objectifs : <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Proposer une exp\u00e9rience de voyage compl\u00e8te<\/li>\n\n\n\n<li>Rendre le ski accessible \u00e0 tous en cherchant les plaisirs de la montagne<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"38\" src=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2024\/02\/Rectangle-182-1024x38.png\" alt=\"\" class=\"wp-image-7815\" style=\"width:1167px;height:auto\" srcset=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2024\/02\/Rectangle-182-1024x38.png 1024w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2024\/02\/Rectangle-182-300x11.png 300w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2024\/02\/Rectangle-182-768x28.png 768w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2024\/02\/Rectangle-182-1536x57.png 1536w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2024\/02\/Rectangle-182.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Comment am\u00e9liorer l\u2019engagement client tout au long du voyage, de la r\u00e9servation \u00e0 la fin du s\u00e9jour ?<\/h2>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"1024\" src=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Travel-Mania-1-512x1024.png\" alt=\"\" class=\"wp-image-12869\" style=\"width:320px;height:auto\" srcset=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Travel-Mania-1-512x1024.png 512w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Travel-Mania-1-150x300.png 150w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Travel-Mania-1-768x1536.png 768w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Travel-Mania-1-1024x2048.png 1024w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Travel-Mania-1.png 2000w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-f1fc2899241b37a695778171e2415839 wp-block-paragraph\" style=\"color:#00aa8b\"><strong>Solution 1<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Un rappel avec les informations<br>li\u00e9es \u00e0 leur prochain voyage<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"512\" height=\"1024\" src=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Mock-up-Solution-2-512x1024.png\" alt=\"\" class=\"wp-image-12870\" style=\"width:319px;height:auto\" srcset=\"https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Mock-up-Solution-2-512x1024.png 512w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Mock-up-Solution-2-150x300.png 150w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Mock-up-Solution-2-768x1536.png 768w, https:\/\/www.spot-hit.fr\/ressources\/wp-content\/uploads\/2025\/04\/Mock-up-Solution-2.png 1000w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-357c092d56d6e3d624536ccbab79dba5 wp-block-paragraph\" style=\"color:#00aa8b\"><strong>Solution 2<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Une enqu\u00eate de satisfaction pour<br>mesurer la satisfaction client<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Objectifs<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>R\u00e9sultats<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Lutter contre le ph\u00e9nom\u00e8ne<br>de no-show<\/td><td class=\"has-text-align-center\" data-align=\"center\">R\u00e9duction des d\u00e9sistements<br>de derni\u00e8re minute\u00a0<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Aider les clients \u00e0 pr\u00e9parer leur voyage<\/td><td class=\"has-text-align-center\" data-align=\"center\">Information aux clients quelques<br>heures avant leur voyage<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Cr\u00e9er une relation<br>de confiance<\/td><td class=\"has-text-align-center\" data-align=\"center\">Proposition d\u2019une solution<br>sur-mesure<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Une anecdote \u00e0 nous partager<\/h2>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Dans notre secteur d\u2019activit\u00e9, la gestion des al\u00e9as fait partie de notre quotidien.<br>Depuis le restaurant o\u00f9 nous f\u00eations nos 30 ans entre membres de l\u2019\u00e9quipe, apr\u00e8s une grosse<br>journ\u00e9e \u00e9v\u00e9nementielle avec nos clients et entre deux appareils \u00e0 fondue, nous avons d\u00fb modifier<br>les horaires de d\u00e9part de la journ\u00e9e du lendemain au dernier moment. Nous avons pu<br>informer rapidement nos clients de ces changements par le biais d\u2019un SMS<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez comment Travel Mania, tour op\u00e9rateur reconnu exp\u00e9riment\u00e9, qui se consacre depuis plus de 30 ans \u00e0 l\u2019organisation de voyages, utilise le SMS pour informer ses clients de mani\u00e8re rapide.<\/p>\n","protected":false},"author":4,"featured_media":12881,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[],"class_list":["post-12863","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-succes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Travel Mania - Des voyages adapt\u00e9s \u00e0 toutes les envies<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment l&#039;entreprise Travel Mania, tour op\u00e9rateur dans l&#039;organisation de voyages informe ses clients via SMS\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Travel Mania - 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